Key Responsibilities as an analyst:
– Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
– Update metrics trackers accurately and in a timely manner including client and relevant work flow systems.
– Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.
– Carry out pre engagement compliance tasks associated with client and project onboarding.
– Communicate effectively and professionally verbally and in writing with a range of key stakeholders.
– Work collaboratively to drive ideas/solutions with peers, Team Leaders and managers which will improve Client and PwC s efficiency process.
– Be able to implement and adapt to new or changing processes quickly.

Stretch responsibilities as a Senior Analyst (in addition to the above key responsibilities), depending on your experience and skills:
– Knowing client policies and procedures and supporting the team with technical queries.
– Implementing new or changing processes and challenging engagement teams where requirements are unclear or unworkable.
– Developing and delivering training for new joiners and existing team members.
– Engaging with client teams (typically Policy and Compliance).
– Working with Team Leads and management to support process improvement, staff engagement and consistency.
– Reviewing output from Analysts against client requirements to ensure compliance.
– Identifying quality issues and supporting the implementation of additional training and other measures to improve quality.
– Testing and strengthening of quality controls.
– Perform comprehensive case review, ensuring accurate identification and verification of client’s information.
– Accurately maintain and update trackers and workflow systems, including client databases and operational metrics, ensuring timeliness.
– Review the outreach quality and ensure that the analysts send the requirements as per the policy and regulation
– Review high risk cases review and ensure that enhanced procedures for high-risk clients in place while remaining informed of regulatory changes and requirements.
– Maintain detailed and accurate client profiles, collaborating effectively to ensure completeness and correctness.
– Establish and execute processes for regular document reviews, proactively monitoring the validity of KYC information and ensuring timely renewals.
– Facilitate clear and effective communication with external teams, serving as the primary liaison between internal teams and external stakeholders.
– Lead and coordinate remediation initiatives, collaborating with stakeholders to promptly address deficiencies and drive process improvements.
– Provide active support for ongoing monitoring activities.
– Assist in conducting spot checks to ensure compliance and accuracy.
– Support the escalation process, ensuring timely and efficient resolution of identified issues.

Requirements
Depending on the role, applicants should have some or all of these skills and experience:
– Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.
– Strong knowledge of various company structures.
– Responsibility for others (training, performance, workload/productivity, development).
– A high level of attention to detail and experience following strict processes and requirements.
– Quality and/or control testing or audits.
– Experience within the financial services sector.