RESPONSIBILITIES:

Market and Sales:

• Market and sell Ahli Bank Retail Banking products through direct approaches to prospective customers at their home, office, or preferred venue.
• Ensure the team consistently advertises, promotes, and secures business across the Sultanate of Oman in a highly customer-centric manner.
• Look after payroll accounts to increase CASA (Current Account Savings Account) in retail banking.
• Conduct daily visits to government and private sector entities to build and maintain relationships.
• Organize weekly activities, such as open days or roadshows, at companies and government entities to source new business.
• Create sales leads from visits made to the sales team and branches.
• Jointly meet with the corporate team to generate retail business from corporate clients.
• Collaborate with branch managers to open new business opportunities for branches.
• Support DSAs (Direct Sales Agents) in closing deals and generating business.
• Implement new companies into the Retail Approved Lending List.
• Ensure sales targets for all products are met.

Branch and Team Support:

• Gather relevant information, create a proper database, and carry out tasks assigned by the Head of Business Development.
• Conduct weekly branch visits and meetings for business reviews.
• Follow up and support team members as required, ensuring their inquiries are addressed and met.
• Ensure all team members follow the DSU (Direct Sales Unit) procedure and meet the team’s targets.
• Jointly meet with branch managers to facilitate business for branches.

Risk Management:

• Monitor individual and business accounts (deposits or loans) for money laundering or fraud.
• Report any suspicious transactions, credit risks, market risks, and operational risks to the appropriate authorities.
• Adhere strictly to the bank s Anti-Money Laundering (AML) policies.

Credit Management:

• Review credit applications and recommend finance approvals per the bank s policy and guidelines, within designated authority.
• Maintain vigilance against potential fraud and adhere to credit management practices.

People Management:

• Manage the performance, motivation, and development of individuals within the team.
• Act as a mentor to junior team members, guiding them in their professional growth.
• Set job objectives and perform timely reviews to measure performance, identify staff development needs, and provide necessary training.
• Directly manage branch staff involved in operating services and sales, ensuring high performance and adherence to bank policies.