Roles & Responsibilities
- Oversee the KYC and bank verification processes, ensuring adherence to regulatory requirements and internal policies.
- Manage a team of KYC analysts, providing guidance, training, and performance evaluations to optimize efficiency.
- Conduct thorough reviews of high-risk customer profiles and transactions, escalating suspicious activities as needed.
- Develop and maintain KYC procedures and workflows, staying updated on industry best practices and regulatory changes.
- Collaborate with cross-functional teams, including compliance, fraud, and legal, to address KYC-related issues.
- Monitor and analyze KYC performance metrics, identifying areas for improvement and implementing corrective actions.