Roles & Responsibilities
The teamOur global Compliance team is redefining how compliance is done. We challenge traditional industry practices to make Compliance a competitive advantage at Kraken. Our teams navigate regulatory uncertainty and evolving global policy landscapes to help ensure Kraken s success in a rapidly changing industry.
The KYC Operations team sits within Compliance and is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) across the client lifecycle. This role supports the VIP / high-touch client segment, with responsibility for both initial onboarding reviews and ongoing monitoring of some of Kraken s most complex and high-value clients
The opportunity
Conduct comprehensive EDD reviews for VIP client onboarding and ongoing monitoring, including analysis of source of wealth/source of funds, business activities, financial documentation, and complex beneficial ownership structures
Perform periodic, event-driven, and trigger-based reviews of existing VIP clients to reassess risk and ensure ongoing compliance
Identify, assess, and clearly document client risk factors and red flags, and make well-supported recommendations to onboard, continue, restrict, or exit client relationships
Use internal systems, third-party research tools, and OSINT to identify potentially suspicious activity and determine appropriate escalation or referral to risk partners
Prepare clear, high-quality investigation reports that summarize findings, risk assessments, and recommendations for senior stakeholders
Act as a subject matter expert (SME) for Client Engagement, Relationship Management, and internal partners on VIP EDD matters, supporting a consistent and positive client experience throughout the client lifecycle
Skills You Should HODL
Bachelor s degree or equivalent practical experience in finance, accounting, business administration, or a related field
2+ years of experience in a compliance, KYC, AML, or related role at a cryptocurrency exchange, financial institution, or comparable organization, preferably supporting high-risk, high-net-worth, or institutional clients
Strong analytical and problem-solving skills, with the ability to independently assess complex client risk profiles over time
Excellent written and verbal communication skills, including the ability to clearly explain risk decisions to senior stakeholders
Ability to thrive in a fast-paced environment and collaborate effectively across multiple teams supporting VIP clients
Strong organizational skills and attention to detail, with the ability to manage sensitive, high-impact cases
Nice to haves
CAMS or other relevant compliance certifications
Strong understanding of AML/KYC regulations and regulatory expectations related to onboarding and ongoing monitoring of high-risk clients
Prior experience supporting VIP, institutional, or high-touch clients in crypto, fintech, or financial services
Experience reviewing client transaction activity, including identifying unusual patterns, assessing potential AML risk, and identifying the need for escalations
