The role is responsible for overseeing end-to-end KYC onboarding, trigger-based reviews, and periodic reviews in line with UAE and international AML/CFT regulations. It ensures consistent application of Group KYC standards across multiple jurisdictions, supporting strong governance, quality, and regulatory compliance while aligning with the bank’s Target Operating Model and outsourcing strategy.

The position leads KYC operations across Asia and the UAE, including managing centralized maker and checker functions and offshore outsourcing hubs. It focuses on effective workload management, process efficiency, and continuous improvement through automation and best practices. Acting as the First Line of Defense, the role identifies and mitigates KYC and compliance risks, maintains audit readiness, and ensures adherence to internal policies and regulatory expectations.

In addition, the role emphasizes strong leadership and stakeholder engagement. It involves building and developing high-performing teams, collaborating closely with compliance, legal, operations, and business stakeholders, and providing management insights through MI reporting. The role plays a key part in shaping strategic decisions, strengthening KYC governance, and enhancing the overall client onboarding experience.