Risk & Compliance Manager – Dubai

The Risk & Compliance Manager will be responsible for developing, implementing, and maintaining comprehensive compliance policies and procedures to ensure adherence to regulatory requirements and industry best practices. This role will also identify and mitigate risks associated with precious metals trading, ensuring the company’s operations are compliant with UAE laws and regulations.

Compliance:

• Develop and implement compliance policies and procedures, vetting of contractual agreements (banks, counterparts, suppliers etc)

• Conduct regular compliance reviews and audits • Provide guidance and support to staff on compliance matters

• Conduct investigations into compliance breaches and take corrective actions

• Ensure company-wide adherence to DMCC regulations, UAE Federal Laws, AML/CFT guidelines, and international compliance standards relevant to commodity trading.

• Responsible for all KYC checks on current and potential counterparts.

• Responsible for all audits conducted by any UAE / MOE / DMCC authorities

• Ensure filing bi-weekly/monthly DPMSR reports with the AML authorities

Risk Management:

• Identify and assess risks associated with precious metals trading

• Develop and implement risk mitigation strategies

• Monitor and report on risk exposure

Regulatory Compliance:

• Ensure adherence to UAE regulatory requirements, including AML/CFT laws

• Register with the UAE Financial Intelligence Unit’s goAML Portal

• File Suspicious Activity Reports (SAR) and Suspicious Transaction Reports (STR)

• Manage and maintain up-to-date compliance records, registers, and documentation for regulatory inspections.

• Conduct ongoing monitoring of transactions in accordance with the company’s policies and coordinate with counterparties and potential clients on compliance matters.

• Lead and support the drafting, enhancement, and implementation of internal compliance policies, SOPs, and governance frameworks.

• Actively contributes to the effective implementation of the company’s Compliance framework.

Trainizg and Awareness:

• Provide regular training to staff on compliance and risk management

• Ensure staff understand AML/CFT regulations and red flags

• Collaborate cross-functional to ensure smooth implementation of new compliance practices and regulatory updates

• Report regularly to the senior management including Business Unit Head / Managing Director

The SME Due Diligence Oversight Manager is responsible for overseeing the team in charge of the assessment and management of high-risk customers of Small and Medium Enterprise business segments, ensuring compliance with internal policies, regulatory requirements, and the organization s risk appetite. The role provides leadership, guidance, and subject matter expertise in the execution of High-Risk Onboarding reviews, periodic KYC refresh and resolution of sanctions name screening alerts generated on SME customers

Principal Accountabilities:

Onboarding

• Oversee onboarding of customers of Small and Medium Enterprise business segments (SME customers), ensuring accurate KYC documentation and risk assessment prior to account opening.
• Validate customer risk ratings and enhanced measures applied to high-risk SME customers (e.g., PEP-linked entities, cash intensive business).
• Collaborate with onboarding teams and Relationship Managers to resolve KYC gaps and ensure compliance with regulatory standards.

KYC Refresh

• Manage periodic KYC refresh cycles for SME customers, ensuring timely complete of KYC refresh requests
• Supervise trigger-based reviews arising from material changes in customer circumstances or transactional behaviour.
• Ensure adherence to regulatory timelines and internal policies for KYC maintenance.

Name Screening

• Oversee the review and resolution of sanctions name screening alerts generated on customers during onboarding and throughout the customer lifecycle.
• Ensure timely escalation and disposition of true matches in line with sanctions compliance requirements.
• Work closely with the business team and EDD officer to ensure that alerts are closed on priority to ensure a fast-tracked onboarding journey

Additional Responsibilities

• Liaise with business units, Relationship Managers, and other stakeholders to obtain required KYC information and resolve outstanding issues.
• Develop and deliver training to EDD team members and business partners on EDD processes, regulatory changes, and best practices.
• Prepare and present management information reports on EDD activities, trends, and emerging risks to senior management.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people – your colleagues and our customers – and delivering service that really goes the extra mile.

The main purpose of the Officer Enhanced Due Diligence is to analyze and assess the assigned high-risk customer profiles for existing customers periodically and upon trigger events including Politically Exposed person (PEP) identification and assessment against the Bank s internal policies and procedures and determine whether they are in line with the Bank s risk appetite and in line with the regulations.

Principal Accountabilities

• Conduct an in-depth review as per the Bank s internal KYC / ODD Policy and Procedures of existing High-risk customer profiles which have been referred by the Business to Compliance for periodic (annually) and trigger based ongoing Due diligence.
• Ensuring completion of ODD with correct KYC data and information, any risk rating changes by performing KYC refresh on the information.
• Work closely with the Business to obtain any missing or additional KYC information or documentation during the KYC refresh which will be required to complete the high-risk customer ongoing due diligence as per the Bank s internal procedures.
• Ensure if the customer has any red flags /FCC concern, suggest for exit relationship and work with Team lead to actioned through Business.
• Work closely with sanction screening team for newly identified PEPs through the periodic screening on PEPs
• Liaison with respective business to get the Business PEP assessments and senior management approval to ensure Compliance PEP assessment is completed by the officer before submission for approval from Compliance senior management.
• Ensure all true identified PEPs are appropriately marked in the system and also have updated PEP register
• Ensure that the required KYC information and documentation is properly retained and stored using the Bank s systems for each business line.
• Document the review process to evidence the analysis conducted as well the rationale behind the sign-off or rejection of customer profiles.
• Escalate any concerns to ensure the customer profiles are well assessed and in line with the Bank s policies and procedures.
• Follow the Bank s exception handling process to obtain approvals where required information is not available (either temporarily or permanently) for the Bank during the ODD process or changes identified indicate a heightened risk of financial crime.

Communication and Working Relationships

• The jobholder is required to contact and interact with all Departments/branches and functions of the Bank that may require advice (e.g., Credit, Operations, and respective Business and Branches etc.) while performing the Ongoing Due Diligence i.e. KYC refresh and PEP identification and completion of PEP assessment.
• The jobholder shall ensure that the KYC ODD (CDD/EDD) measures are completed within acceptable time by the KYC ODD team.
• The jobholder is accountable for providing accurate and timely information to the Manager on AML /TF risks identified during KYC refresh and for ensuring compliance with relevant laws in all aspects of the Bank s activities.

We are seeking experienced Financial Crime Compliance (FCC) professionals to support the design, implementation, and enhancement of the Bank s FCC framework. The role will involve working across key financial crime domains and engaging with senior stakeholders to strengthen regulatory compliance and risk management.

 Responsibilities

• Support the design, implementation, and ongoing enhancement of the Bank s Financial Crime Compliance (FCC) framework, including:
  • AML/CFT
  • Sanctions compliance
  • Know Your Customer (KYC)
  • Transaction Monitoring
  • Financial crime investigations
• Ensure FCC policies, procedures, and standards are aligned with SAMA AML/CFT Regulations, FATF recommendations, and the Bank s internal risk appetite.
• Conduct and support key FCC initiatives, including:
  • Financial Crime Risk Assessments (FCRA)
  • Sanctions screening model validation
  • Transaction monitoring optimisation and tuning
• Develop and enhance FCC governance structures, policies, and procedures.
• Provide FCC advisory support on regulatory, risk, and control matters.
• Prepare and deliver presentations and materials for senior Compliance stakeholders and Executive Management.
• Collaborate with internal teams to drive remediation and continuous improvement of FCC controls.

Required Knowledge & Skills

• Strong understanding of FCC domains including AML/CFT, sanctions, KYC, and transaction monitoring.
• Practical knowledge of SAMA regulations and FATF standards.
• Experience with financial crime risk assessments, model validation, and monitoring optimisation.
• Strong stakeholder management skills with experience presenting to senior management.
• Excellent analytical, documentation, and communication skills.

The teamOur global Compliance team is redefining how compliance is done. We challenge traditional industry practices to make Compliance a competitive advantage at Kraken. Our teams navigate regulatory uncertainty and evolving global policy landscapes to help ensure Kraken s success in a rapidly changing industry.

The KYC Operations team sits within Compliance and is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) across the client lifecycle. This role supports the VIP / high-touch client segment, with responsibility for both initial onboarding reviews and ongoing monitoring of some of Kraken s most complex and high-value clients

The opportunity

Conduct comprehensive EDD reviews for VIP client onboarding and ongoing monitoring, including analysis of source of wealth/source of funds, business activities, financial documentation, and complex beneficial ownership structures

Perform periodic, event-driven, and trigger-based reviews of existing VIP clients to reassess risk and ensure ongoing compliance

Identify, assess, and clearly document client risk factors and red flags, and make well-supported recommendations to onboard, continue, restrict, or exit client relationships

Use internal systems, third-party research tools, and OSINT to identify potentially suspicious activity and determine appropriate escalation or referral to risk partners

Prepare clear, high-quality investigation reports that summarize findings, risk assessments, and recommendations for senior stakeholders

Act as a subject matter expert (SME) for Client Engagement, Relationship Management, and internal partners on VIP EDD matters, supporting a consistent and positive client experience throughout the client lifecycle

Skills You Should HODL

Bachelor s degree or equivalent practical experience in finance, accounting, business administration, or a related field

2+ years of experience in a compliance, KYC, AML, or related role at a cryptocurrency exchange, financial institution, or comparable organization, preferably supporting high-risk, high-net-worth, or institutional clients

Strong analytical and problem-solving skills, with the ability to independently assess complex client risk profiles over time

Excellent written and verbal communication skills, including the ability to clearly explain risk decisions to senior stakeholders

Ability to thrive in a fast-paced environment and collaborate effectively across multiple teams supporting VIP clients

Strong organizational skills and attention to detail, with the ability to manage sensitive, high-impact cases

Nice to haves

CAMS or other relevant compliance certifications

Strong understanding of AML/KYC regulations and regulatory expectations related to onboarding and ongoing monitoring of high-risk clients

Prior experience supporting VIP, institutional, or high-touch clients in crypto, fintech, or financial services

Experience reviewing client transaction activity, including identifying unusual patterns, assessing potential AML risk, and identifying the need for escalations

Performance Marketing Ownership

• Own end-to-end performance marketing for cryptocurrency products across paid search, paid social, programmatic, display, SEO, affiliate, and influencer channels
• Build and optimize marketing funnels from awareness through to active trading
• Develop attribution models, cohort analysis, and LTV/CAC frameworks to drive efficient spend allocation
• Manage and scale performance marketing budgets with clear ROI accountability

User Acquisition & Retention

• Drive verified user sign-ups, KYC completions, first-time deposits, and trading volume growth
• Build re-engagement and retention campaigns to maximise user lifetime value
• Develop segment-specific strategies for retail traders, active traders, and high-volume users

Campaign Execution

• Plan and execute product launches, trading pair listings, and promotional campaigns
• Coordinate with product, design, and content teams to deliver high-impact creative assets
• Run A/B testing and continuous optimization across all campaign elements

Analytics & Reporting

• Establish KPI dashboards and weekly reporting cadences
• Deliver clear performance insights to leadership with actionable recommendations
• Monitor competitive landscape and adapt strategies accordingly

Team Leadership

• Build, mentor, and manage a high-performing crypto marketing team
• Set clear targets, provide coaching, and drive accountability across the function

Compliance Alignment

• Ensure all campaigns comply with regional advertising standards, AML guidelines, and platform policies
• Work closely with Legal and Compliance teams on campaign approvals

The Senior Compliance Officer will oversee compliance operations, ensure regulatory adherence, manage risks, and drive ethical practices across the organization. Implement frameworks, strengthen controls, liaise with regulators, and perform other duties as assigned to support organizational objectives.

Key Responsibilities:

• Ensure company-wide compliance with applicable local and international laws and regulations across all jurisdictions of operation, including AML, data protection (e.g. GDPR), and industry standards.
• Develop, implement, and maintain effective compliance policies, procedures, and internal controls tailored to multi-jurisdictional requirements.
• Conduct compliance risk assessments, audits, and monitoring activities to identify gaps and mitigate regulatory and operational risks.
• Act as the primary liaison with regulatory authorities, ensuring timely, accurate filings and effective handling of regulatory inquiries.
• Deliver compliance training and awareness programs covering regulatory updates, ethical conduct, AML, and data protection.
• Investigate compliance breaches and oversee corrective and preventive actions.
• Collaborate closely with the Head of Compliance to set, track, and achieve organizational and strategic compliance objectives.
• Contribute to global compliance strategy development, ensuring alignment with international regulations and best practices.
• Oversee consistent implementation of compliance programs across departments and business functions.
• Prepare and present compliance reports to senior management and governing bodies as required.
• Support relationships with regulators, auditors, and external stakeholders, including during audits and reviews.

The Senior Compliance Officer Client Acceptance & Advisory will support complex onboarding decisions and provide advisory input on high-risk customers.

Key Responsibilities

• Review and approve high-risk client onboarding cases
• Provide advisory guidance to business and onboarding teams
• Ensure compliance with KYC, CDD, and EDD requirements
• Support policy interpretation and risk appetite alignment
• Act as escalation point for complex customer risk issues